Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ PPS, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,146
If it is the same service center then I would suggest just finding out whether anyone thinks the concierge service offered by that center is worthwhile. I'm surprised that the same center would be used as I'd have thought that the concierges would have an even higher level of knowledge about the offering company's product than normal.