Originally Posted by
OPebble
I had assumed that it was because I was being upgraded! Everytime I have then gone in by the reserrvation number that is the case. ^
+1. That is what I remember reading here from lurking long before I actually joined as a FTer and started posting. The hotel pulled your record and made adjustment (i.e. upgrade), then you will not see it on spg.com anymore. If you call the SPG help line, they will be able to confirm your reservation. I sort of remember our *W lurker confirmed this.