Originally Posted by donnyb

I just came across your admonishment for posting a reply in the FAQ list thread instead of this thread, sorry I was ignorant of this thread's existence.

Anyway as I stated in my post of May 30, 2009. A phone agent suggest we refer to "line 60" of GG revup if we find an agent unfamiliar with the elite's availability to rev up via phone at t-24. Perhaps this note could be added?