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Originally Posted by MikeMpls
Originally Posted by
secretsea18
From what I understand (and I am sure to be corrected here if I am wrong) about award tickets is that if you change or redeposit your miles then DL will NOT replace the award seat back into award inventory, but put it into revenue inventory. This then causes fewer awards to be available when this action occurs, causing less award inventory overall than was before.
If the above is true, it seems that the problem with making changes/redeposits is not that PMs have been abusing the system by tweaking their intineraries, but that DL IT is unable to replace the award seat back into award inventory. If DL IT was able to replace the award seat back into the proper inventory, the same amount of seats would be available despite making little (or large) changes to your itinerary. So the question really is: Why can't DL fix their IT issues??? I am sick of "the merger" being the reason for DL's IT problems.....
Or perhaps DL is unwilling to put it directly back into award inventory, preferring instead to redo the current beancounts & possibly sell the seat for real $$$.
As frustrating as this scenario may be for some, as a for profit entity, one would expect them to.