FlyerTalk Forums - View Single Post - spg.com on the day of check in-reservation disappearing UPDATE: to be fixed in Sept
Thread: spg.com on the day of check in-reservation disappearing UPDATE: to be fixed in Sept
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Old Aug 22, 2009 | 7:37 am
  #5  
Lofwyr
 
Join Date: Aug 2006
Programs: Delta PM, AA Plat, SPG Plat, HH Diamond, Hertz PC, National EE
Posts: 167
Originally Posted by Earthman
Is it usual for your reservation to completely disappear online the morning of check in?

I have an email confirmation [the hotel looks full] so I'm not worried but why the disappearance?
Completely normal. This threw me off when I first switched from Hilton to Starwood. I ended up double booking.
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