Originally Posted by
raehl311
I have not been whining about what I lost from NW. I've been whining about the apparent lack of ability to honestly, directly, and effectively communicate exhibited by DL. NW isn't relevant. SEPARATELY, I did make note that DL and NW appear to approach their frequent flyer programs differently - one takes the money now approach, and one took the money later approach. There was no judgment on 'better' there - that was just something you inserted yourself.
Again the "whining about the apparent lack of ability to honestly, directly, and effectively communicate exhibited by DL."
I think the program basics have been well communicated.