Originally Posted by
raehl311
Yes. Not so much that I care if I get 4, 10 or 16 PMUs that I *MIGHT* be able to use 2 of *IF* I go to Hawaii, but the lack of straightforward communication in general affects whether I want to stay with this program or not, and whether I want to stay with this program or not directly affects my future spend on DL.
I don't know what lack of straightforward communication you are referring to. I don't have any problem understanding the basics of the new program. I though atldlff summed it up pretty well. If there is a minor point to clarify later (I don't have one, but you seem to), it is not a big deal for me to wait until the new program is under way to see how things shake out.
From the sound of your posts, I thought it was a foregone conclusion that you would be finding a new Frequent Flyer home next year. If I were so unhappy with a program and a company, I would certainly have already moved all my future flights (as I did with United Airlines, US Airways, and will do next year with Thai Airways, although I was never as upset with any of those companies as you seem to be with Delta).