Originally Posted by
mario33
I had an evening flight and they couldnt extend my check-out beyond 4pm (which is fine with me). I was invited to use the lounge after check-out but they made it very clear that any "consumption" is chargeable
Now how much they want to charge for an OJ and some peanuts, I do not know. However, their "baht-pinching" attitude put them at the bottom of my list for Starwood hotels in Bangkok.
This would leave me with a poor opinion of the property as well. I've spent countless hours in lounges after checking out, mainly in Le Meridien Delhi, Hyatt Regency Delhi and Grand Hyatt Mumbai, while waiting to leave for my flight and never once has the possibility of having to pay for food or drink if I'm there during cocktail hours or soft drinks otherwise been raised.
Originally Posted by
kats
Mmm... I have never been informed about comp laundry or Glaz bar option. Should we not be told about these benefits and options without asking??
Yes, we should be getting some slip of paper listing these things. I don't recall whether or not I got something at PA, but I'm assuming not. I'm certain I've gotten such a list at the SGS.