Originally Posted by
Joeamit
I fly United from IAD to PDX on a B fare and when I applied for an upgrade online I've been charged with a CR1. Are am I supposed to recieve a complimentary upgrade or is United right to charge me the CR1?
If you request an upgrade, you have to pay. That's the price for confirming the upgrade. If you don't request one, you are put in line for the comp upgrade (assuming your fare is one of the qualifying ones - not all B fares qualify).