FlyerTalk Forums - View Single Post - Air Europa Booking: Names reversed - Problem?
Old Aug 20, 2009 | 4:32 am
  #3  
Henry III
15 Years on Site
 
Join Date: Mar 2008
Location: Glaschu
Programs: FB Platinum for Life; BAEC Gold Guest List; Accor Gold.
Posts: 2,550
Just in case, I decided to send an email to Air Europa 'clientes' this morning, explaining my predicament. Within an hour or so of sending this, I find that my booking info has been corrected. No charges, no sarcastic remarks, no nothing!

That's what I call excellent customer service. ^^ Bravo, Air Europa, and muchas gracias!

-- Happy Henry
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