Originally Posted by
HerpaYvr
no MLL in YXE (this really sucks)!...So I get one flight segment and 768 miles instead of two segments and 1,000 miles and wasted $31.50! This helped out AC and did nothing for me. I did not see the value for me, in fact he interfered with my day.
It's phrases like this that gave us an impression of "attitude". But I expect you'll use the rest of what you wrote and that will be positive.
As for yyzgigi, why not just call an AE customer service rep and explain what happened and at least make your case for the two segments versus the one you got, then fax the supporting docs in. This is a limited time promo, so they should understand and since it was a non-voluntary change, you should get the two segment credits if not also the appropriate mileage for both segments.