My sister's reservation has been cancelled
Weird - my sister received a call on the Friday afternoon saying they would not honor the rate (this was when the supposed story of a hacker was taking shape). My sister said you will honor the rate I booked it at, at which the lady replied we are not and hung up. This lady MAY be named Angela but she cannot tell if it is the same lady that she is dealing with now. My sister logged onto IHG and it is showing her reservation as cancelled (date and time is same as the phone call time period). My sister called customer care and has been speaking to an Angela, and she said they are still not sure how IHG are going to be handling this and my sister should expect a call within the next 24 hours. I never received any call and my reservation is still showing on IHG. My sister is due to check in Oct 8th.