FlyerTalk Forums - View Single Post - Downgrades and missed flights... who is responsible?
Thread: Downgrades and missed flights... who is responsible?
View Single Post
Old Aug 19, 2009 | 3:34 pm
  #2  
henkybaby
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,914
I have great experiences with CX CSD. They totally reimbursed me for all the cost related to a delay caused by a plane going tech. I do hold an BAEC Gold card, so that may make a difference. You could have refused the downgrade and asked to be booked on another flight by the way...
henkybaby is offline  
Reply