Oh and all of this crap about unrealistic expectations with regards to free wi-fi? Having just stayed at the Pan Pacific in Seattle and the Sheraton Desert Oasis in Scottsdale, BOTH had free wi-fi. Not a big deal in and of itself and I certainly don't use just that as a reason to rip any hotel I have ever stayed at (some do / some don't), but if the rest of your hotel is a dump.. filthy pool, rude help, etc.. the least you would think a 5 Star Hotel could do is offer it.

My expectations of a 5 Star Hotel are based on 30 years of travel and staying at them all over the world. They are not 'unrealistic', in fact this is one of the few times I have ever stayed at one where I was so completely disappointed. Normally when this happens you can just check out and go somewhere else. With Priceline, however, this is not an option. You are stuck. As I said, Live and Learn.