I booked this hotel just a few days before I stayed. I called up to use a paper cert, earlier this year, just before it expired. I called the US number for the suite upgrade, with no problem. However, when checking in, they had no record of it. They did put me in a suite anyway, with no problems.


1. Grand Hyatt Jakarta
2. Grand Suite.
3. 100 SM
4. 1 bedroom, 1 1/2 bathroom. Separate jacuzzi tub and shower.
5. Yes, A
6. A very nice suite, with fresh fruit, living room, walk in closet, dining table and more. Small TV in bathroom, as well.

The lounge was quite nice, the only downside was the included breakfast at the restaurant downstairs. About what I'd expect if I were paying $40, not $160. All other 4 and 5 star hotels I've eaten at were much superior.