FlyerTalk Forums - View Single Post - Complain or keep quiet (advice please)
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Old Aug 18, 2009 | 5:22 am
  #5  
missingmanager
 
Join Date: Nov 2007
Programs: BA Emirates
Posts: 73
Complain - it is not too late

I would write now and complain. I would point out that you had assumed that their failure to deduct the miles was a gesture on their part to make up for your experience. Since this is obviously not the case you now feel you should make a formal complaint and ask for some compensation. What do you have to loose?
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