After frequent email surveys, the emails just stopped completely, and being just 90 points from redeeming it for BA miles, 50-100 points is usually achieved with just one survey. Surveys very rarely get completed and are very often terminated for partial credit. The very last survey that I got expired barely 3 hours after the mail was sent. I can't wait to redeem the points and cancel the account. They surveys are so frustrating compared to e-miles, and I really think this is a scam, why else would the emails stop when someone is just about to have enough points to redeem.