OK, let me rephrase. This is not about AA miles. This is about the Quantas and BA FF search tools which have always been useful for finding generally one world availability when one uses partner miles on another airline.

The issue that I'm seeing is that the Quantas/BA search engines do not seem to show any JAL flights. I'm curious whether this is a known issue and how folks have dealt with this. A phone call is one obvious answer and I'm curious whether there are others.

Thanks...