I thought, a-ha, Hilton are following the well-trodden path of Formule 1 hotels in France
.
Then I wondered, if I needed to change a room (as I have occasionally done - most recently at the Westin Times Square in July when my room was under the running machines of the health centre), I'd be back in the hands of humans anyway.
Then I saw
Merry's comment and decided I'll most likely seek the human touch at the NY Hilton later in the month
.
(Not sure when it starts - one story says September, another says fourth quarter.)
[edited for typo]
[This message has been edited by Roger (edited 09-07-2003).]