Checking in today at a mr chicken and next to me was an older Asian couple using the machine and being assisted by the on checkin agent as they were having a bit of trouble it seemed, my chicken decided it didn't want to print my BPs so I had to wait for her to finish with the couple, no biggie I had tons of time. As I waited watching her help them they got to the checking bags section, and the gentleman said he wanted to check 3 bags, she informed him of the fees and suggested he might want to carry one bag (one of their bags was a carryon sized roller) since it was $20 for the first bag and they could each check one for $20 but if they wanted to do 3 it'd be $50 for the third bag. All very nice and reasonable, he agreed and so she hit back, changed the bags to "2", then asked "OK so how do you want to pay for the baggage fees, its $40" he replied "Cash", and this is when it got interesting, she replied, "Oh, cash, OK" hit back, changed the checked bags to "0" hit next, took his $40 cash, mr chicken printed his BPs and she sent him on his way then proceeded to check my bags and print my BPs for me, cash in her pocket.

I'd like to think it wasn't what it looked like but I couldn't help but think I just saw the implementation of a new employee bonus program. I can't think of anyway to balance the books there if she were to put the $ in the drawer since the record would show zero bags, thus zero $ so even if it was put in the cash drawer it'd be off (+40).