FlyerTalk Forums - View Single Post - Reservation pages revamped (was: Anybody seen the new swabiz features?)
Old Aug 17, 2009 | 7:09 am
  #36  
SWAVictor
Company Representative - Southwest Airlines
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Join Date: Nov 2007
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Originally Posted by OAKman
I used the new interface on Thursday to try and book a flight. When I tried to use funds from previous itineraries, I received an error message that the confirmation numbers could not be found or the funds had expired. Of course, when I checked them using the View Ticketless Travel Funds, they were there as expected.
OAKman - I think I posted news on this in another thread - but, the new site had an issue where it didn't recognize ticket exchanges if the ticket being exchanged wasn't originally for travel within a 3 day window of when you are booking (3 day window: yesterday, today, tomorrow).

I see that you were trying to book on Thursday, this issue was fixed on Friday.

Sorry for the inconvenience.
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