In defense of the PA

In numerous occasions I have never had any issues of charges with the 2 pieces of complimentry laundry given to Plat. guests.
But errors do happen doesn't mean its the standard.

The service in the lounge has always been effecient and done in a timely manner.
In the 3 yrs or so since the PA joined *wood never had any real complaints with staff in the lounge.

About the offerings in the PM in the lounge.

We won't talk about it.