FlyerTalk Forums - View Single Post - 7/8/2009 - UA's 2009 DEQM are Starting to Post!
Old Aug 17, 2009 | 12:46 am
  #502  
Miles Ahead
 
Join Date: Sep 2006
Location: ORD
Programs: United Plat 2MM, Hilton Gold
Posts: 2,727
Originally Posted by dcjgg
Positive resolution. I got my miles, and the reps were responsive and helpful. Overall, they did a good job fixing the situation.
Lucky you. They told me to pound sand.

The thing that frosts me is that it's their own system's screwup that caused this. I called, I registered, and apparently it didn't take. Worse still, in the process of sorting it out, I was told these miles did count (this was the confusion on F/C/Y/B fares, and due to a numerical coincidence the two mistakes were for almost exactly the same number of miles).

Well, enough ranting. I have sand to pound.
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