I too am new to CO as a Gold.

I am confused by the upgrade process.

As mentioned I am Gold (on Co) and fly mostly on economy fares.

First few flights were easy to understand; Once I check in I can view my Comp U/G status and has cleared 3 for 3.

Tomorrow i have another flight booked on a 737 and I checked in 23hrs ahead of departure.

NO WHERE on the Co.com on the itin can I locate were I am in the upgrade list. It is like the button is missing.

I called Co.com and spoke to the rep at the Gold desk and she put me on hold, after a 6 minute wait she came back and said #4 on the list.

Does my being #4 have anything to do with the "button/link" to view the upgrade list?

What am I missing?