FlyerTalk Forums - View Single Post - 20,000 American Airlines miles for a Citibank checking account
Old Aug 16, 2009 | 12:47 am
  #290  
bostonbali
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Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,400
I applied for this account on 7/30, and it is still not open as of today, 17 days later!

Because I don't have a house phone (I've only had a cell phone for the past 10 years), Citi needed all kinds of extra stuff from me, such as a paystub, utility bill, phone call to my work for verification, etc.

The offshore call center works slow as heck. At first, they claimed they couldn't read my utility bill, so I had to fax them another one. Now, I'm waiting for them to call me at work to verify I work there (what sense does that make again?).

At best, the account will get funded 3 weeks after I first applied for this account, but I'm not holding my breath at this point...
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