RTWSTARALLIANCE thanks for your report
Commenting on it becuase it seems a photocopy of the reward night I had a few days ago
Not the first time at the sheraton park tower and "the hotel is marginal at best" simply sums it up.
The location is amazing - next to KNIGHTSBRIDGE tube so ideal for LHR. Next to Harvey Nics so some amazing shopping to be done at 50 metres but until they have to fight for their customers they can continue selling a 5 star product with a 3 star service
Not good SPG / platinium recognition (this is virtually none)..