FlyerTalk Forums - View Single Post - Ebates Big Fat Check Day - [Master Thread for all things ebates]
Old Aug 14, 2009 | 11:55 pm
  #49  
KathyWdrf
FlyerTalk Evangelist
1M
40 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB lifetime Gold, BW Diam Sel
Posts: 17,819
Originally Posted by silver springer
Hi. Increasingly I am having problems with getting items posted as cash into my account. I think the majority of them are not "online" orders such as buying something from the internet, although I have been having some of those problems as well, but recent problems have to do with getting credits from Holiday Inn and car rental companies posting. It often takes one or more times to rectify and get the credit posted. While they say most post within 2 days, they won't do anything to follow up until after 30 days.

Am I the only one having these problems? Anyone have strategies to follow up on missing credit?
I would consider it "normal" for hotel stays or car rentals to take a while to post. Why would you even expect a hotel or car reservation to post within two days? After all, you might end up cancelling it!

Why not just wait till after 30 days, as they advise?
KathyWdrf is offline