Originally Posted by
missyblog
I joined ERewards quite some time ago, and have been trying to keep up with their continued inflated points to make a 'purchase'. Last week, I discovered that they removed $54. from my account; they have yet to return the money earned. I figure this survey is paying aout $3. an hour, so one would think that they would make it easier and worthwhile to remain part of their program.
hi, missy, and welcome to flyertalk.
sorry to hear you weren't able to spend your rewards, but you have to spend a certain (high) percentage of the erewards currency each year, or it disappears. it's been some time since i read the t&c's, but i'm pretty sure it's documented there. you might find reading through this thread helpful, if you haven't done so already.
they do send several emails reminding you to spend your currency before it expires, in my experience.