Has the return grace period vanished?
Apologies if this has been posted before, search didn't find it for me.
I just finished a one day Avis rental at BUR. When I rented, I knew it would be close to 24 hours, so I asked if the "grace period" that a return could be late was still 29 minutes.
The answer was no, it had been reduced to zero. The daily rental rate was $50 (plus taxes and fees), the cost for being one hour late was about $39!
Is this agent statement erroneous? If not, is it universal now to have no grace period, and is the same true at other majors?