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Thread: Help: Award tix issued with wrong baggage allowance - who to pay?
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Old Aug 12, 2009 | 4:05 pm
  #13  
GoldCircle
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Originally Posted by xcalx
I have just looked at 2 positioning business MAN-ZRH award bookings on CMT and noticed that 1 shows 20kg and the other 30kg. Should I contact ICC or Swiss as I will need the 30kg allowance.

Regards cal
This is a perfect example of where pre-travel support should be used. They can change this for you in the blink of an eye. The ICC seems to routinely allocate 20kgs to any ticket.
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