Originally Posted by
PMMMDL
I highly doubt that Jeff's job description or employment contract contains any requirement for him to post on the Flyertalk boards.
Citicism of the program is one thing, personal abuse is something else.
The criticism (or in your case affirmation) has been, for the vast majority of posts, in regards to the program. If you see personal abuse, you should report it. The mods here do a very good job. Jeff has seen much stronger criticism in the past and I'm sure he was not surprised by the reception of the new Medallion Program.