Originally Posted by garethmorgan

I just got the below. Has anyone stayed there who can comment? I booked on the 15k reward rate.

"We thank you for choosing our property for your upcoming stay, and we certainly hope that you will have a pleasant stay with us. As you may or may not know, this hotel is a brand new building and opened on December 29th, 2008. Being a new build, unfortunately we are working diligently to fix some unforeseen construction issues associated with the building of the property. At this time, we have several guest floors where we are experiencing major electrical issues. One of those floors is where the suites are located. While we are hopeful that the work will be completed prior to your arrival, I wanted to let you know that we will place you in one of our King View rooms with a balcony as far up as possible for your stay if the suite is not in order on your arrival date.

I know that you must be disappointed, and if you would like to cancel; I can make sure to do that with no penalty to you. Please advise me of how you would like to proceed. "