Originally Posted by
briankoenig
That is inexcusable! You're basically sitting down and waving a flag that says, "my bill will be rather large, don't mess up and you'll get at least 15%". I mean, at that level of restaurant, service should always be fantastic, but especially when you're ordering off a "by the ounce" menu.
It started out OK, and then... at some point our main server left to go home --- like her 'shift' was over, and she was replaced by another server who was horrible. And, it wasn't even that late (IIRC, we were seated shortly after 8PM). I don't recall all of the details (it was April), but I do recall an argument with the 'new server' about how they didn't have any Hennessy XO; of which we told them they had it 'across the hall' @ SW... needless to say, a bit of arguing and they finally were able to get me my XO... sheesh... (there were numerous other slip-ups, but I try to block those things out... after a while) The gratuity we left was just about 10% on a check that was just shy of $1,000; probably should have even left less......