Hilton Green Park in London left my wife and me in a room with one (1) bath towel, and one robe. We called down in the evening to get more, and while they grudgingly brought up another 3 towels, they "couldn't unlock the room where the robes were". Fine luxury hotel! This was around 10 p.m. When I mentioned it in the morning, I was chastised by the clerk to look in the wardrobe (which I HAD). We checked out a day early.