FlyerTalk Forums - View Single Post - Sheraton Sao Paulo WTC Hotel, Brazil [Master Thread]
Old Aug 11, 2009 | 3:44 pm
  #21  
YYZ_TVGuy
 
Join Date: Jul 2008
Location: GVA
Programs: On Sabbatical, BA Bronze
Posts: 589
Ok, taken, but for the record I was just looking for a little insight is all... I was expecting something along the lines of "This isn't a 100% Starwood property" due to the "WTC" hanging off the end, which as I type this I realize is World Trade Center (I'd confused it with "ITC" from India. Oops.)

And thanks for the SPG50 tip.

Originally Posted by Starwood Lurker
Well, first of all, those are not SPG promotion codes. An SPG promotion code would be something like SPG35, SPG50, and perhaps even SPGCP, although that entails the use of Starpoints to discount a combination of cash and points.

Secondly, a hotel is very much in charge of its own financial destiny and the onsite revenue manager is the king of the realm in that regard. Perhaps the revenue manager of this hotel decided that they did not want to participate in ZBT, Z6H, or any other Z?H promotions. It could be that they are getting along swimmingly without them. If that is the case, then that might explain why aren't participating.

Nevertheless, asking me or Thyetus to explain why this happens can only generate a response such as this one. To get the real skinny on that, you would have to quizz the revenue manager of the property itself.

I can tell you, however, that the SPG50 rate is working for your travel dates. You would have to call the Customer Contact Center nearest you and you would have to book two reservations to get it for all seven days, but it's there right now.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
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