Originally Posted by
777Brit
The arrivals process in Cleveland is awesome - you arrive at Gate A14, go downstairs, you're immediately at immigration, the pleasant agents are very quick, then you pick up your bags, breeze through customs and if you're connecting, you drop your bag on a belt, then go upstairs and through security again. I did it from plane to connecting gate in 12 minutes, with my wife and two checked bags in tow, including one that needed to be re-tagged.
The CLE Customs/arrival for Intl is the worst in the country, a bunch of rent a cops that have part time jobs since we do not have many intl arrivals. The lists goes on and on for it, The lines are always long, scarcity of room in the arrivals hall and baggage area.
Heck once I found a VISA on the floor there for a foreign visitor in the baggage area and i tried to give it to a customs agent as someone would be unhappy to lose it, she refused to take it said to put it back where I found it.....so I dropped it on floor at her feet.
Totally a hillbilly operation there.