Originally Posted by
vail
The staff at AA are fine.
Agreed. Some, like the pilots and FAs on the OP's flight, clearly are superb and definitely deserve raises.
The aircraft are old--and I think they are accidents waiting to happen.
Some are. Some aren't. Quite a few of the 752s are showing their age.
Too many flight delays, pilots having to wait to takeoff.
If you're referring to ground delays / ground stops, those have nothing to do with AA. Write to your Congresspeople about the obsolete ATC system.
The management at AA is clearly inept.
How is that relevant? Or do you mean the ground staff at DFW?
I do find it rather surprising that it took so long to locate a replacement 752 at DFW, which happens to be AA's home base. Then again, DFW-EWR is not exactly a high-priority route for AA dispatch. If it had been a Europe or Asia flight with a MX problem, a new aircraft probably would have been called into service more quickly, instead of dithering around trying to fix the broken one.
In any event, kudos to the fantastic crew for landing the aircraft safely!