[QUOTE]
Originally Posted by
coolfish1103
I think the problem is probably that CX and KA doesn't want to deal with the problems, so they just cancel the entire flights as a whole on that day and tell you to go f yourself since it's weather related problems. Want re-booking? Wait till our office is opened afterwards.
Fact check: Many airlines (China Eastern as an example) who did not cancel their flights on Friday morning, cancelled fights to TPE just minutes before departure, due to safety reasons. I would rathern know before I head to the airport that flights are cancelled, rather than wait till the gate. There were three typhoon 8 in HK this year, and CX/KA maintained normal operations - which showed that they do want to maintain normal operations as much as possible. I would say UA is the most proactive, as they would frequetly cancel/delay flights significantly in anticipation of typhoon, while other flights are leaving on-time. also, CX did not tell customers to "f" themselves. There are traveling waivers, which allow for rebooking and cancellation. CX/KA also added a bunch of extra flights on Saturday to accmodate stranded customers.