Originally Posted by
DukeBBFan
While I agree this is a serious fault on the part of the carrier, don't make it sound worse than it was. Accoring to flights stats this flight arrived in Rochester at 12:26 AM. Accoring to the passenger they finally entered the terminal at 6 AM. This means they were "imprisoned" for a period of 5 1/2 hours, not nine as stated in the article. Exagerating doesn't help your cause.
Any time spent on an E145 counts as time served. The 9 hours includes the flight time from Houston.
After they were paroled into the concourse where they were so generously provided with a single complimentary beverage, they were reincarcerated on the the same plane (by then with non-functional lavatories) apparently for another 90 minutes to continue the trip to MSP.