Originally Posted by
pptp
When the sub goes awry, the hirer gets the shaft too since their name is on the subs work, but it isn't their fault that bad judgment was used.
Legally, it very well may be their fault due to settled principles of vicarious liability.
Practically and morally, it may be their fault as well due to bad judgment in selecting the subcontractor, bad judgment in defining and specifying the roles and responsibilities of the subcontractor, and/or bad judgment in supervising the activities of the subcontractor.
channa is right: CO can insist that ExpressJet follow specific practices and procedures including its own as a condition of their agreement including specific practices and procedures for the treatment of passengers following diversions.