I hate them for MANY reasons - all related to abysmal customer service, but
increasing interest from 11% to 27% is obscene - making good customers pay for the bad ones. This combined with the ridiculous credit limits (2k on a new card when all my others are in the double digits) and credit limit cut backs to many excellent customers has cost them (eg I changed a xxK charge to a different cc thereby losing them a significant commission).
I don't ever pay interest on any card, but the thought that if I make a mistake or am in an accident I'd be stuck with this is really