WDK: Hang in there. You didn't create the chaos but you and all line staff are forced to endure it. There are really frequent flyers who are on your side! We know that you are frustrated and stressed because you are professionals who care about delivering excellent service. You bear the brunt of the angst created by the merger. Things should improve as both operations slowly merge and customers will see the result: a fine airline
resulting from the blending of two great brands.