Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
Opened mail today to find similar letter from UA addressing the problems at ORD (major weather delays) on Friday June 11 - Saturday June 12. No miles, but as dgolds notes, it is a nice gesture for something pretty much beyond the airline's control. My ordeal (13 hours from YVR-IAD, including an unscheduled re-fuel in Omaha) is documented in a post under trip reports for those who are interested.