If the PM feels obliged to comment on this matter (particularly when he's out of the country) then Milton has already sustained major self-inflicted, ego-driven damage. That same ego will most likely prevent him from seeing this until he's well past the point of no return.

I'm also fairly convinced that the 100 out of 27,000 number is bogus. It seems unlikely that they would put forth such an effort to deal with only .37% of their passengers. Isn't the rate of mis-directed baggage higher?