Bad Press Day
Seems AC's PR department will have a busy week following one where they must have thought it couldn't have gotten much worse (i.e. Milton's appearance before hostile MPs).
As a follow-up to Milton's appearance, AC/CP are now running quarter-page ads in all the country's dailies reminding passengers to check which of the two airlines they are actually flying (i.e. metal), and clarifying how ops at YYZ are being handled between the two terminals. There is also a "drop-in" (sorry, don't know correct technical term for these things) when you go to the home pages for both AC and CP with a similar reminder.
(I wonder how AC arrived at the number "100" as the number of passengers at YYZ who were inconvenienced each day out of the 27,000 daily travelers using the two carriers at Pearson?)
The NATIONAL POST reports on its front page that the PM will ensure AC legislation will protect travelers, and the Competitions Bureau is investigating "unfair pricing" in AC's matching of West Jet's new Hamilton/Toronto-Moncton fares.
And both papers feature a prominent story about a "stolling minstrel" who blames AC for his cancellation of a tour of Ontario schools because the carrier lost his luggage and instruments between Victoria and Toronto over the weekend.
Oh well, at least the stock is up a bit today! (And I confirmed my upgrade on both flights to YHZ on Thursday's flights...)