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Old Aug 8, 2009 | 1:28 am
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tfung
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Join Date: Dec 2000
Location: HKG
Programs: AA 3MM EXP, SQ Solitaire, LH SEN, CX DM, Hyatt CC, Marriott LT Titanium
Posts: 3,418
Downgrade on SA on CRWSTAR

Was bound to happen eventually, but after buying RTW tickets for 5+ years finally got my first downgrade on SA flying GRU-JNB yesterday... Checked in online right when online check-in opened.. sequence number 1.. however, when I got to the airport, was informed that there was an aircraft change and that the plane has a lot less business class seats than people booked in business.. Since I was one of the last to arrive at the airport (1.5 hours before departure time), I was bumped down to economy.. no amount of complaining, pleading, etc could change their minds. It was either in Y or fly the next day. So ended up near the very back of the aircraft.. good thing was that they blocked the 2 seats next to me, so I got a row to myself...

Anyways, wanted to see if I can get any compensation from SA about this.. I know they wont refund anything to me coz of the RTW ticket, but anyone had similar experience and gotten some sort of compensation? What really irks me is that I was sequence number 1 through online check-in.. They should have bumped someone else that was either on a mileage ticket, upgrade ticket or a star alliance silver/no status person...
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