Originally posted by Max Power:
I called AC's reward ticket desk at 11 PM Monday from Zurich and told them my problem. 5 minutes later, they found me a seat (Y only) on the flight leaving 10 hours later.
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Called AC and asked if I could go out to the airport and stand by for the flight back to ZRH Wednesday evening. 3 minutes later, got told there was no need to stand by, I had a positive seat in Y.
I thought one of the benefits of Elite/Super-Elite is non-capacity controlled reward seats in Y, so this is not really all that surprising, is it ?
I would be astounished if they bumped a revenue passenger for a E/SE reward ticket. I wonder which airline does that for their VFF ? I know AC does it for revenue VFF, but I don't think they do it for a reward VFF.