Originally Posted by
bmchris
MikeMpls - you've been around for a while - how can we all as a group work together to make DL better understand our stance, and change their SWU policy? Have everyone do a TTU?
They only understand very massive protests -- large numbers of people clogging the phone lines & email boxes and/or (a la SaveSkyMiles) signing "We Quit" letters in newspapers.
Since the SaveSkyMiles debacle, they've hired Jeff who understands the value of incrementalism in disenchanting their customers. It's hard to rally enough opposition for every little change, so we pick our battles & they win most of them by default.