Originally Posted by
GrizShel
I completely disagree with you on this. It's important for customers to express their concerns about a product they purchase. And our feedback has definitely had an impact; hasn't changed things nearly as much as some of us want, but it has certainly made some difference.
Yes, feedback is important. But it has been addressed in the reply above. So isn't this in the "asked and answered" bucket? In which case we should move onto the next topic.
Let me ask this - what do you not know about the SWU policy? What do you think Delta doesn't yet know about the stance of its Medallions on the SWU policy? What is the knowledge gap that needs to be filled - on either side?