Originally Posted by
bostonbali
Once again, not even a peep about the fact that SWU's are just about worthless to the leisure flyer (who doesn't buy Y/B/M fares).
Jeez DL, did you see the poll (in the DL forum) that shows that 80% of your frequent customers state that the SWU issue is their #1 concern about the new program?
Don't you even want to comment on that (i.e, we looked at it, and it doesn't make financial sense for us), or do you simply not care about what the bulk majority of your loyal customers are saying to you???
From experience - you'll only ever see positive spin out of an airline - or basically any government or corporation. Do you think opening a dialogue will change anything? It won't change things, won't make things better, may make things worse - so why waste the effort and time?
DL made a conscious business decision. In reality, they looked at the competition, thought it was too expensive (or would gain less revenue) to offer SWUs, so they didn't. If you really value SWUs - switch to the competition - make it easy by getting a status match. We really can't expect them to be that open, can we? Now that would open the floodgates - not only do they not want us - but they are openly saying they don't want us.
What benefit is it to Medallions to have DL/NW make a statement like that, when their intentions are crystal clear? When it is raining, do you need someone to tell you to open your umbrella? In fact, the person saying it, would sound silly (in this case DL) - since it is so obvious.